Deadlines met

Vodafone, a leading UK cellular phone service company similar to Verizon in the US, recruited iOpener to help build trust amongst an extended management team. The primary measurable outcomes were an increased ability to meet deadlines and conduct key conversations.

The iPPQ was used as an initial assessment tool and confirmed the lack of trust within the organization; iOpener then designed a trust-building workshop followed up by coaching sessions among the managers.

Ongoing tracking of the outcome measures suggest that deadlines are being met more frequently and key conversations are becoming noticeably more regular.